Bugzero is a Web-based bug tracking, defect tracking, issue tracking, and change management system used in a distributed team environment to track software bugs, hardware defects, test cases, or any other issues. It can also be used equally well as a helpdesk customer support, trouble ticketing, or email management system to collect and manage customer feedbacks, incidents, requests, and issues. It is easy to use, but still flexible and adaptive, and can be configured to fit to your organization's unique business process and workflow.
| Tags | Software Development Bug Tracking Quality Assurance Testing Information Management Document Repositories Issue Tracking Communications Email Internet Web Office/Business Database Front-Ends Dynamic Content Message Boards News/Diary groupware |
|---|---|
| Licenses | Proprietary |
| Operating Systems | OS Independent |
| Implementation | Java SQL |
Recent releases


Release Notes: A new acknowledgement email template was added. A 'No email notification" checkbox can now be added to the Responsible data type fields. A potential SQLException with MySQL related to a timestamp column was fixed. A bug that removed the group access to all projects instead of the one project was fixed. The code used to split the usernames from the CC email addresses was improved.


Release Notes: An issue related to adding mailboxes that cannot be started and an issue related to saving the responsible and original author flags were fixed. The HTML parsing code was improved. An NPE exception that occurred on a non-existent cross project record was fixed. A SQL statement used for logging the previous responsible and state in the Detail field was modified to fix a problem that may occur in some databases.


Release Notes: A hyperlink to download the application log has been added to the admin UI.


Release Notes: Oracle LONGs are now changed to BLOBs or CLOBs. Users are advised to test this on a staging database first. A more recent Oracle JDBC driver is also required. Note that each time the upgrade script is run, any existing old Oracle JDBC driver such as classes12.zip is copied over and must be deleted. The related db.properties and SQL files were modified. A bug that prevented deletion of links before saving in records created through a same-project copy was fixed. Deactivated users are no longer included in the User type drop down fields.


Release Notes: Form fields are now more customizable and can be disabled or made mandatory through a drop-down menu field. The related AdditionalPermission class has been changed and must be replaced. The Responsible field can now be filtered to list only users of the alias type. An issue with improperly loaded projects and a bug that reset the routing field to the default value upon an update from email submission were fixed.
Recent comments
05 Nov 2004 23:23
Price-performance point is excellent.
After evaluating multiple vendors in the issue-tracking domain, our organization reached the conclusion that bugzero offered the most competitive pricing for almost of all of our needs. We were almost considerably impressed with the customer service, and the straightforward integration with CVS.
27 Oct 2004 04:05
The license is wrong
The license definition is wrong.
"Free To Use But Restricted" means that the software
is free but restricted in someway. Bugzero (according
to its "pricing" page) doesn't allow restricted use
The restriction to just 5 users isn't a restriction for any
serious bugzilla-alike system. The number of 5 users
and 100 errors effectivelly disallows any serious work.
This is just a demo and yes, the demo is free.
I think the license should be
"Other/Proprietary License with Free Trial".
18 Aug 2002 05:06
GUI look and feel
I intentionally made the GUI simple and clean with little color and no graphic images. If you want it to be more colorful, you can do so easily (need some html and jsp knowledge). If you do not think the current default GUI is user friendly, make it so. I'll be very happy to know about it.
18 Aug 2002 04:45
classpath issue
If you get an error message such as class not found, it simply means that the bugzero.jar is not in the classpath. Please follow the setup program closely (instruction is different for each container), you can solve this problem easily by yourself.
18 Aug 2002 04:36
more app servers
Bugzero has now been deployed and tested on almost all the popular Servlet and J2EE servers. If you want use an app server that is not included in Bugzero's setup program, please let me know and I'll more than happy to help you out and add it to the list.